How extensive is the repair?
Are the correct parts in stock?
Is there a supplement needed on hidden damages after the teardown?
Is this a specialty vehicle?
Your advisor can estimate the amount of time that it will take to repair your vehicle, but please remember that this is only an estimate. And keep in mind, the longer we keep your vehicle the more it costs us in terms of valuable storage and repair facility space, so we will get it back to you as quick as we can.
Who pays for the repairs? How do I arrange payment, supplements, betterment and deductible payment? Is a deposit required?
If the shop is a drop shop with the insurance company, they will pay us directly.
Supplement payments for repairs to hidden damages while the original repair is in process, as well as for additional parts might arise.
Betterment charges include payments for parts that wear out and need replacement with time and use, such as tires, batteries, and suspension parts. These betterment charges are determined by your insurance company and are pro-rated on your vehicle’s actual mileage. It is your responsibility to pay betterment charges at the time of delivery.
Your deductible is your responsibility and must be paid At time of delivery.
Deposits are usually required on specialty vehicles and special order parts. Your advisor can answer all your questions.